Citizen services● LiveFlagship platforms
Smart Anambra (SmartGov, OneGOV)
One front door to the whole government.
Developed by the Anambra State ICT Agency
The single front door to Anambra State Government services: a directory of every service with guidance and links, Ask Nora, a business front door, appointments, tracking, ratings, open finance and the GRM 2.0 grievance system.
What it does
All 11 features
- One directory of state services with step-by-step guidance and direct links into the services already online: tax and ASIN, e-procurement, vehicle administration (IVAS), transport licences, the Health Workers Database and the GRM.
- Ask Nora, the AI assistant, answering from official documents in English and Igbo, and filing grievances inside the chat.
- Business front door: start a business, taxes and levies, land, premises and permits, support and funding, selling to government, investing.
- Book an appointment at a government office, with live slots and a QR code.
- Track an application's status and rate a service.
- Pay guide: the official payment platforms for ASIN, invoices, property rates, vehicle licences, land bills and receipt verification.
- Open Finance: the state's budget implementation reports and audited financial statements for every citizen.
- Everyday tools: emergency finder, weather alerts, official news, security check, health information, exchange rates, AI-content detector and identity verification.
- Report misconduct and give feedback, with an anonymous option.
- Explore Anambra: culture and tourism highlights.
- The GRM 2.0 grievance system (see 'grm').
How it works
Step by step, start to finish
Find a service and get it done
Step 1 of 5
Who uses it
People it serves
- Every citizen and business, no account needed
- Grievance officers and ministry heads
- The Ministry of Budget and Economic Planning as regulator
In practice
What it looks like
A new business owner opens the business front door and follows the steps from registration to permits.
A resident books a slot at a government office and shows the QR code on arrival.
A journalist downloads the state's latest budget implementation report from Open Finance.
Why it matters
What changes
- No more guessing which ministry or website to visit
- Every complaint measurable, ministry by ministry
- Public finances open to everyone
Connected to
