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Help centre

Help and support

Answers to common questions about Smart Anambra, and where to go when you need more.

Getting started

How to use Smart Anambra

Four ways to find what you need.

Browse services

  1. 1Find a service

    Search or browse the services directory.

  2. 2Check what you need

    Each service page names the agency in charge.

  3. 3Ask NORA

    Ask the digital assistant in plain language.

  4. 4Use everyday tools

    Weather, security checks and news.

Questions and answers

Frequently asked questions

22 questions

Can't find what you're looking for?

Ask NORA, the digital assistant, in your own words.

Quick access

Everyday tools

Free tools you can use without applying for anything.

View all tools

Contact

Still need help?

Write to us on WhatsApp or by email.

WhatsApp+234 911 000 1100Open WhatsApp(opens in a new tab)Email[email protected]Send an email

In an emergency, call 112

For police, fire or ambulance. Smart Anambra is not an emergency service.

Call 112Find emergency services

Need support?

Need help with something else?

Ask NORA, send feedback, or report misconduct.

Ask NORA

Guidance at any time

Help centreGuides and answers to common questionsSend feedbackSuggestions, complaints or complimentsReport misconductYou can report without giving your name