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Help You Today?
Find answers to common questions, explore our tools, or reach out to our support team. We're here to make your experience seamless.
AI-Powered Assistant
8+ Citizen Tools
100+ Services
Secure & Private
Getting Started
New to OneGov? Here's how to make the most of our platform
Ask the Assistant
Use the AI chat on the home page to ask questions in plain language. It understands context and provides accurate information from official sources.
Frequently Asked Questions
17 questions found
OneGov Anambra is a unified digital platform that brings together all government services, citizen tools, and information for Anambra State residents. Our AI-powered assistant helps you navigate services, find information, and complete tasks efficiently.
Yes! OneGov is completely free for all Anambra State residents. The platform is funded by the state government to improve service delivery and citizen engagement.
Absolutely! OneGov is fully responsive and works seamlessly on smartphones, tablets, and desktop computers. You can access all features including the Smart Assistant, Citizen Tools, and government services from any device.
Simply type your question in the chat box on the home page. The AI understands natural language, so ask questions like 'How do I get a C-of-O?' or 'What documents do I need for business registration?' The assistant will provide accurate information from official sources.
Yes! The Smart Assistant only provides information from official government documents and our verified knowledge base. All responses are grounded in authoritative sources. For legal matters or complex cases, we recommend consulting the relevant ministry directly.
Yes. We store conversations anonymously for service improvement only. We never store personal information shared in chats. However, please avoid sharing sensitive data like bank account numbers, passwords, or NIN/BVN in the chat.
You can ask about government services, document requirements, application processes, tax information, land services, business registration, educational services, healthcare programs, and much more. The assistant can also verify Tax Clearance Certificates and guide you through various processes.
The Emergency Finder helps you locate hospitals, police stations, and fire services across all 21 LGAs of Anambra State. It shows real-time distances, provides one-tap calling, and gives directions to the nearest emergency services.
The Security Check tool has two features: Email Breach Detection checks if your email has been compromised in known data breaches, and URL Scanner analyzes links for potential security threats before you visit them.
The Weather Alerts tool provides 7-day forecasts, severe weather warnings, and agricultural tips specifically for Anambra State. It helps farmers plan activities and alerts residents about potential flooding or storms.
Our Currency Exchange tool provides real-time rates updated throughout the day from reliable financial sources. It includes rates for major currencies like USD, GBP, EUR against the Nigerian Naira with a built-in converter.
The Official News section displays news directly from the Anambra State Government website. It includes press releases, policy updates, project announcements, and official statements organized by category with images and full articles.
The AI Content Detector analyzes text to determine if it was likely generated by AI. It provides a confidence score and detailed analysis. This tool is useful for educators, journalists, and content creators to verify content authenticity.
You can pay your taxes through the Tax Services portal at tax.services.an.gov.ng. Login with your ASIN/TIN, select the tax type, and complete payment via card or bank transfer. Ask our Smart Assistant for step-by-step guidance.
Visit the Land Services category, submit your application with required documents (survey plan, proof of ownership, identification), pay the processing fee, and track your application status online. Processing now takes just 7 working days - reduced from the previous 240 days (8 months)!
You'll need: valid government ID, proof of address (utility bill), proposed business name (2-3 options), passport photographs, and CAC registration if applicable. Requirements vary by business type - ask our Smart Assistant for specifics.
Simply ask our Smart Assistant with the TCC number, and it will instantly verify the validity and details of the certificate. You can also visit the AIRS portal for manual verification.
Still Need Help?
Our support team is ready to assist you. Choose your preferred contact method.
Email Support
info@anambrastate.gov.ng
Get a response within 24 hours
Phone Support
+234-800-ANAMBRA
Monday - Friday, 8:00 AM - 5:00 PM
Visit Us
Government House, Awka
Office hours: 8:00 AM - 4:00 PM
Emergency? Call 112
For life-threatening emergencies, police, fire, or ambulance