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ICT Support
One place for every ministry's ICT problem.
Any ministry can raise an ICT complaint through NORA's chat, request a website and read the state's PC-use policy.
What it does
All 3 features
- NORA chat that turns ICT complaints into tickets
- Request a website for a ministry
- The state PC-use policy
How it works
A ministry raises an ICT problem
A ministry raises an ICT problem
Step 1 of 3
Who uses it
People it serves
- Staff of every ministry, department and agency
In practice
What it looks like
A ministry's officer reports that their official email will not open; NORA logs a ticket for the Agency.
Why it matters
What changes
- No ICT problem lost in a phone call
Connected to
