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The Office
A government agency where the paperwork chases itself.
The ICT Agency's AI-run workplace: NORA's twelve agents, an approval gate, e-Memos that climb the right desks on their own, meetings that minute themselves, tasks, a password vault and registers, on the web, on phones and on Telegram and WhatsApp.
What it does
All 12 features
- Today: each person's queue, including a Decide list for approvers.
- The approval gate: nothing leaves the Agency without a named human approving it.
- Requests and e-Memos: leave, requisitions, memos and clearances travel up the correct chain automatically, with a working-hours deadline at every desk, escalation and leadership visibility of how long each desk holds things.
- Meetings: draft, approve, schedule, hold, minute, close; NORA writes the agenda, extracts action items and carries unfinished items forward as matters arising.
- Tasks, weekly reports, schedules and a workload board.
- A password vault with per-person encryption and no administrator override; agents can manage it but never read a secret.
- Solutions Inventory and Asset Register.
- Web Monitor: news alerts about the state and the Agency.
- Microsoft 365 workspace: mail, calendar, Teams and Planner.
- Installable phone app with push notifications, plus Telegram and WhatsApp.
- NORA's twelve agents: Brief (morning brief), Scribe (memos to the Governor), Secretary (meetings), Tracker (workload and status packs), Scout (field inspection reports), Tutor (training plans), Nkem (cybersecurity), Studio (media content), Desk (helpdesk for ministries), Comms (press releases and statements), Analyst (data reports), Tour (guided tour); more than 90 tools in all.
- Hermes, an AI workshop where staff experiment safely with AI.
How it works
Step by step, start to finish
A leave request or e-Memo
Step 1 of 6
Who uses it
People it serves
- ICT Agency staff and leadership
In practice
What it looks like
A staff member tells NORA on Telegram 'I want to take leave from Monday to Friday'; the request travels to the right desks with a clock at each.
Brief writes the MD's one-page morning brief before 7 a.m.
Secretary turns a meeting's minutes into tasks that chase their owners.
Why it matters
What changes
- No request lost between desks
- Leadership sees where work waits
- The template for how every ministry can work
Connected to
