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Anambra State Health Facility Monitoring and Accreditation Unit (ASHEFAMU)
The state knows who may treat its people.
Developed by the Anambra State ICT Agency
Online licensing and payments for health facilities, giving the state a register of who is permitted to treat.
What it does
All 21 features
- Mandatory registration and accreditation of every health facility (public, private and mission) in Anambra State; facilities must renew every year.
- Online application on the portal: create an account (email/phone verification by OTP), say whether the facility is new or existing (existing ones enter their ASHEFAMU number), and upload a Letter of Intent addressed to the Honourable Commissioner for Health.
- Guided multi-step facility form: basic details (sector and area category, LGA/LCDA, date of establishment, branches, ambulance and emergency services), scope of services, documents (PDF), and staff (professional and non-professional staff, CSV staff-list template upload).
- Document management: upload, store and update required documents (PDF, 200KB limit per document on the older portal).
- Invoices and online payment: generate a registration invoice, pay online through the State revenue gateway (CBS, Interswitch-backed), download invoice notices and receipts (PDF); penalties can also be paid online.
- Automatic renewal invoices once a facility's billing period ends; unpaid invoices are passed to the State revenue processor.
- Inspection and approval workflow: payment verification by Admin and Accounts officers, document review, unannounced inspection visit, inspection report, final approval by the Executive Secretary, then a Registration Certificate and ASHEFAMU logo issued for pick-up.
- QR-code facility verification: a public (no sign-in) lookup that returns a registered facility's details from its facility QR code.
- Facility dashboard: profile, services, members/staff, documents, invoices, payments, notifications and analytics.
- Notifications and alerts for approvals, deadlines, inspection outcomes and penalties.
- The older portal (e-ashefamu / portal.ashefamu) also has a public facility detail page and a GIS page.
- Public website: registration requirements by facility type (hospitals, clinics, maternity and nursing homes; medical laboratories; complementary/alternative; mortuaries) and a step-by-step registration checklist.
- Public website: fines and penalties schedule for facilities operating illegally (by facility type, urban/rural and bed count) and a Taskforce Operationalization Document with offence fines (e.g. operating without registration NGN 500,000; operating with an imposter up to NGN 1,000,000 or jail).
- Public website: lists of facilities by category (Anglican, Catholic, homeopathic, maternities, mortuaries, nursing homes, diagnosis centres, private hospitals, optometry clinics, medical laboratories), annual renewal status lists, and facility counts (as at 18 January 2024: e.g. 1,061 hospitals and maternities, 617 PHCs, 260 labs and diagnostic centres).
- Public website: blood bank accreditation (every blood bank must register; blood must be screened at state screening centres).
- Public website: 112 Emergency Medical Services / ASEMSAS overview (launched 11 May 2023; 40 accredited ambulances and 35 accredited treatment centres listed).
- Public website: FAQ on franchising facility monitoring to accredited franchisees.
- Contact: office at the Ministry of Health, Jerome Udoji Secretariat, Awka; general complaints, anonymous report and emergency lines plus the official info@ email are published on the site.
- Online registration and licensing of health facilities
- Online payments
- A register of licensed facilities
How it works
A health facility registers, pays and is approved
A health facility registers, pays and is approved
Step 1 of 8
Who uses it
People it serves
- Hospitals and clinics
- Ministry of Health
- Health facility owners and operating officers/representatives (register, pay, renew)
- Healthcare providers, facility managers and medical professionals in charge
- Facility staff: professional and non-professional
- Members of the public checking whether a facility is registered (QR verification, published facility lists)
- ASHEFAMU staff: Super Admin, Admin, Inspector, Compliance Officer, Auditor, Billing Officer, Billing Manager, Data Entry Personnel, Customer Support, Reports Analyst, Knowledge Base Editor
- Ministry of Health leadership (Executive Secretary approval; Commissioner receives letters of intent)
In practice
What it looks like
A clinic renews its licence online instead of visiting an office.
Why it matters
What changes
- Safer care
- Less paperwork
Connected to
